Get in Touch

We aim to respond to all inquiries within 24 hours during business days. For urgent matters, we recommend using the live chat feature for immediate assistance.

For account-related issues, please provide your account email address in your message. Our support team can help with password resets, account verification, and other account-related concerns.

While we don't currently offer phone support, our live chat and email support are available to assist you with any questions or issues you may have. We strive to provide quick and helpful responses.

We love hearing from our users! Please use the contact form above and select "Feature Request" as the subject. Describe the feature you'd like to see, and our product team will review your suggestion.

We're currently working on building a community forum for our users to share ideas, best practices, and get help from other users. Stay tuned for updates on this feature!

We employ industry-standard security protocols including encryption, secure servers, and regular security audits. Your data is protected with enterprise-grade security measures and we're compliant with major data protection regulations.

Yes! BuffSend offers seamless integration with popular CRM systems and marketing tools through our API and native integrations. We support major platforms like Salesforce, HubSpot, and many others.

Our comprehensive analytics suite includes open rates, click-through rates, bounce rates, engagement metrics, and detailed campaign performance data. You can also create custom reports and export data for further analysis.

We provide a wide variety of professionally designed, mobile-responsive email templates that you can customize to match your brand. You can also create and save your own templates or import existing ones.

If you approach your monthly limit, we'll notify you in advance. You can either upgrade your plan or purchase additional credits. We never automatically charge you for overages without your consent.